Our Story

My experience goes back to 1979 when I was laid off from Great Scott Super Markets after 10 years of service. I acquired some management skills while there. My neighbor Paul was involved in the home improvement industry. He took me under his wing and taught me everything he could. I found that I caught on quickly to the in’s and out’s of home renovation. It was brought to my attention by a friend in the business that I might have the skills to build my own home improvement company.

About 1985 I put a crew together and started my own company. Thru trial and error and the school of hard knocks I was able to build a small hands on company. The most important thing I learned was that if we did not have satisfied customers we would not stay in business. I found that we needed to serve the customer the best way possible. A good portion of our leads are from past customers recommending us to their family, friends and neighbors. I also found out how important communication is with customers and employees. We are diligent with communications making sure we are all on the same page.

We incorporated in 1992 and chose the name Jaxx Home Improvement. Since that time we have built Jaxx Home Improvement to what it is today. We currently have an exterior department that is capable of all exterior renovations like roofing, siding, gutters, decks, additions and more. We also have a qualified interior department that can service any interior projects. We do kitchens, bathrooms, basements, flooring, painting, electrical, plumbing and more. We have an interior designer that can come up with a new floor plan to get the most out of your living area.

Again, we try to stay with the principles needed to continue our success, Quality, Communications and most important Satisfied Customers.

Our Mission

Hello. My name is Jack McCauley, owner of Jaxx We have been building this business since 1979 on the willing and enthusiastic referrals of our customers, and we are hardly ever the lowest price. You might find yourself asking us why that is?

Jaxx. is a family-owned business with a commitment to top quality. We pride ourselves on our integrity in all business matters. We don’t aim to be the cheapest, but we are fair, honest, and offer a high level of workmanship. We take away the wasted time and frustrations that often accompany dealing with home improvement companies. Those who consult with you and write the proposals are experienced in the mechanics of the projects. We do the job right, don’t charge you more than you agreed to, and we stand by our work.

If you would like to speak with us for more information, you can reach us at (586) 574-1351

Jack McCauley, Owner, Jaxx Inc.